Terms
1.1 Mukisa Concepts Limited ("Mukisa Concepts") provides an online streaming service ("the Unseen service" or Unseen") through which users can stream live television and on demand content ("Content") by using an electronic device which is capable of connecting to the internet, including personal computers, mobile phones, tablets, smart TVs and other similar devices ("Access Device").
1.2 These are the general terms and conditions, which may be amended from time to time ("Terms") that apply when a person ("User" or "you") accesses and uses the website accessible at https://www.unseen.ug, applications carrying Unseen content and any other URL used by us from time to time.
1.3 By accessing Unseen, you agree that you have read, understood and agree to be bound by the Terms which are posted on the Unseen Website at the time of such access and use.
1.4 Additional terms and conditions may apply to particular information, content, services, applications or any other aspect of the Unseen service or to products and/or services provided by us ("Additional Terms"). In the event of conflict between these Terms and the Additional Terms, the provisions in these Terms will prevail.
1.5 Please note that our privacy policy is hereby incorporated into the Terms and Conditions accessible at https://unseen.ug/privacy ("Privacy Policy")
1.5.1 The Privacy Policy sets out what personal information we collect from you when you use the Unseen Service, how we collect your personal information, why we collect it and how we use it, and related matters. Please read the Privacy Policy carefully to understand our views and practices regarding your personal information and how we treat it (even if you are a long-standing site user) and contact us if you need clarity or assistance.
2 Keep your details safe
2.1 When you sign up for Unseen we will encrypt some of your personal data such as passwords meaning we can not even see or retrieve it.
2.2 You must take all reasonable and appropriate measures not to share, display in public, or make your password, or your user credentials, or your payment details or payment information (for example, details of your bank account or credit card or other payment method) available to any person who is not authorised to have them. You accept that we cannot protect you if you do not do this.
2.3 You must notify us immediately by sending us an email at mukisaconcepts@gmail.com if you suspect that another person has obtained unauthorised access to your Unseen Account, or password, or your user credentials.
3 Permitted use and what you are not allowed to do
3.1 It is your responsibility to acquire and maintain, at your expense, the computer hardware and software, telecommunications facilities and internet access service ("IT Facilities") in order to access and use the Unseen service.
3.2 You must ensure, prior to accessing the Unseen service at any time, that the Unseen service is compatible with your IT Facilities and that your IT Facilities are sufficient in order for you to access and use the Unseen Service.
3.3 You agree not to access, or attempt to access, the Unseen Service by any means other than through the interface that is provided by us.
4 Allowed use and licence
4.1 You may only access and use the Unseen Service, or any of the information or materials provided on Unseen, in a lawful manner, for your private and non-commercial purposes, and in accordance with the Terms, and not for any commercial or other non-private purposes, unless our prior written consent is obtained.
4.2 You may cache the Unseen Website provided that; the purpose of the caching is to make the onward transmission or download of the content from the Unseen Service more efficient; you do not modify, reproduce, interfere with the cached data or content in any manner whatsoever, or otherwise use the cached data or content in a manner not authorised by us in these Terms; and you update, or remove from your computer system, the cached data or content if we request you to do so.
4.3 No person may frame the Unseen Website in any manner without our prior written consent.
5 Content restrictions
5.1 It is your responsibility to satisfy your watching preferences, make sure prior to accessing the Content, that the Content meets your individual requirements.
5.2 It is your responsibility to manage access to Your Unseen Account. You must take all reasonable steps to prevent the viewing of Content by people below the prescribed age restriction specified by us or by any applicable regulatory authority. You must also ensure that parental guidance restrictions and requirements are adhered to.
6 Cost of Unseen Service
6.1 Subject to these Terms, you may access the Unseen Service for free. However, access to some pages on the Unseen Website may be restricted to persons who are registered for access to the restricted pages in Unseen by providing their phone number and creating a password.
7 We may suspend your access to Unseen
7.1 We may suspend your access to part or all of the Unseen Service if you don't comply with our terms ("Terms").
Advertising
8.1 Advertising keeps Unseen and many of the websites and services you use free of charge. We may run reasonable ads to generate revenue to sustain the service.
Security
9.1 You may not, whether intentionally or negligently, do, or attempt to do, anything to interfere with or disrupt the Unseen Website, or compromise the security or stability of the Unseen Service, including, without limitation, by delivering, or attempting to deliver, any damaging code (such as computer viruses, worms and trojan horses) or other damaging or destructive component to the Unseen Website, or the server and computer network that support the Unseen Service.
Entire agreement and variation
11.1 These Terms, as amended by us from time to time, constitute the entire agreement between us and you in relation to its subject matter and supersede any previous agreement between you and us.
Updated on 29 July, 2023